(Jonesboro, Arkansas) www.hytrol.com October 23, 2017—Hytrol is proud to announce that Juan C. Tapia has accepted the position of customer training coordinator.
Originally from Los Angeles, Tapia joined the Hytrol Family in 2015 as a conveyor specialist in Hytrol's Customer Care team. During his tenure, he assisted customers with their advanced Hytrol solutions, including EZLogic®, Hytrol's zero-pressure accumulation system.
In his new role, he will work with Curtis Norris, Hytrol's customer training specialist, to coordinate Hytrol's training seminars and visit integration partners and end users on-site for unique training sessions customized to their facility's equipment.
Tapia said he enjoys helping people any way he can, whether in customer service or in training. "When I was in customer service and someone's conveyor was down, I could help them," he said. "Now, I'm teaching and can help others that way, too."
His other responsibilities will include translating for international attendees and recruiting Hytrol employees to serve as instructors for these seminars. "It helps that I can communicate with people in both English and Spanish," Tapia said. "For people that have a hard time speaking English, I can teach the seminar in Spanish. They open up more and they understand...it just allows our department to cater to more people. We couldn't do that before."
Norris said Tapia's extensive knowledge in conveyor troubleshooting and passion for sharing knowledge were the driving factors behind his selection. "Juan adds a very important strength and opportunity for our organization in the form of bilingual options in customer training," he said. "I'm excited to see the growth and international opportunities because of these strengths."
For more information on Hytrol's training seminars, visit http://connect.hytrol.com/training.
Hytrol (www.hytrol.com) designs and manufactures advanced conveyor systems, controls and solutions for customers with processing, manufacturing, warehousing and distribution needs. Established in 1947, Hytrol has demonstrated an unwavering dedication to understanding the unique material handling needs of businesses. From traditional roller and gravity conveyors to the most advanced conveying system technologies such as 24-volt conveying solutions and logic-driven zero-pressure accumulation, we seek to create the most value possible for our customers. We believe that these solutions are only as good as the people behind them. Hytrol works with a network of integration partners to implement solutions for customers across the globe. Our emphasis on the "Hytrol Family" mindset continues to make Hytrol a great place to work as well as a mainstay of the company's respected position within the material handling industry. With 2017 marking the company's 70th year in business, we look forward to accomplishing many more milestones in this monumental year of our company's history. Hytrol is a proud member of MHI, CEMA (Conveyor Equipment Manufacturers Association), RILA (Retail Industry Leaders Association) and IABSC (International Association of Baggage System). Follow Hytrol on Twitter @Hytrol.