Frequently Asked Questions
Can I buy directly from Hytrol?
No. Hytrol does not sell directly to consumers, rather we have chosen to team up with an authorized network of industry experts to provide our customers with the highest quality material handling solution. This market strategy affords consumers a local, single point of contact committed to designing a best-of-breed solution to fit your operation. From concept to completion, our integration partners are committed to providing the service you deserve and the strong relationship you want in a business partner.
Hytrol has worked with integration partners for 70 years to provide the most advanced material handling equipment. We believe in this unique three-way relationship, as it offers a customized and efficient solution to exceed the needs of any business operation.
Why should I work with an integration partner?
With over 100 locations around the world, our Integration Partner Network provides the local presence to go beyond the initial solution. This presence gives integration partners the ability to provide service at every step. And, since they’re in the area, they’re already familiar with local codes and laws.
Not only are integration partners experts in Hytrol product — they’re experts in implementing systems that are right for your business. This means comprehensive care for you and a customized solution to fit any need.
Both Hytrol and our integration partners are committed to performance. It’s about more than the initial installation; we’re committed to providing the service you require for years to come.
Am I limited to the models or systems I see on your site?
No. Our team of engineers, application specialists and project managers can provide you with a unique system design to accommodate your business. Our application specialists and systems engineering teams assist with the quoting and order entry of all Hytrol projects. They provide detailed layouts and system design consultations, ensuring you receive the best solution.
Do you offer training?
Hytrol offers training programs that help our integration partners and customers to operate safely and efficiently. Our program offerings include courses on EZLogic®, maintenance, sales, and application, all of which include a combination of classroom, web-based and practical hands-on exercises. Through our training program, Hytrol is able to build strong relationships and maintain the industry's most knowledgeable workforce.